WHEN A PERSON CANCELS HIS/HER PARTICIPANTION
Cancellation penalties and refunds are based on the following schedule:
- Cancellations 100 days before the departure will result in a “cancellation fee” of $ 200/ person.
- Cancellations 70 days before the departure will result in loss of deposit. But if you want to join to another Multicolor Birding Tour in the next 12 months, the cancellation fee will be $250 per person.
- Cancellation 30 days before of the departure of the trip will result in the loss of 50 % of all monies paid by the participant. But if you want to join to another Multicolor Birding Tour in the next 12 months, the cancellation fee will be 20% of all monies paid per person.
- TOUR CANCELLATIONS We will always take all the possible measures to avoid cancelling or changing schedules for out tours. Please note – there are occasions when emergencies arrive, or situations are out of our control. Therefore, we reserve the right to cancel or change the itinerary of the tour. If it is necessary to cancel the tour we will make a full refund of all money paid by you to Multicolor Birding.In the case that some clients cancel their participation. Alternatively the tour may be offered to run as planned, but with a surcharge subject to written agreement by the clients.
- DELAYS AND CHANGES IN ITINERARY AND ACCOMMODATION Multicolor Birding does everything possible to operate the tour as advertised, There are conditions such as weather or road conditions that necessitate changing itineraries. Weather, flights and other situations can be quite changeable and/or volatile and outside our control. If these conditions arise we may be required to make changes to the itinerary. In such circumstances, we reserve the right to alter the itinerary as necessary Multicolor Birding will always strive to offer an equivalent itinerary. We cannot be held responsible for any delay to your international flights or the consequences of airline cancellations or delays.
- RESPONSIBILITY & LIABILITY We have taken all possible care to ensure that the tours run as have been set properly arranged. However, Multicolor Birding Colombia and/or its Agents act only as agents for the passenger in regard with respect to all transportation and hotels. Therefore we accept no liability for injury, damage, loss, accident, delay or irregularity in connection with services of hotels, ground agents or any means of transport used in carrying out the tours, carrying the passengers, or in carrying out tour arrangements.
Multicolor Birding Colombia and its agents can accept no responsibility for losses or additional expenses due to delay or changes in air or other services, sickness, weather, strike, war, acts of terrorism, quarantine, closure of airports or other causes beyond our control. All such losses or expenses will have to be borne by the passenger, as tour rates provide for arrangements only for the time stated.
We reserve the right to send home, at their own expense, any person not conducting himself or herself in a manner compatible with the normal satisfactory operation of the tour. Multicolor Birding Colombia will not be liable for any refund or compensation should this situation arise. Baggage is at owner’s risk entirely.